Terms of Service / General Conditions:

It is essential to show the confirmation voucher (print or mobile phone) to our staff on the day of the visit. This voucher is valid as a receipt of payment.

The cancellation of the booking once it is confirmed, involves the following charges:

CANCELLATION POLICY 

• Cancellations made more than 72 hours prior to the time of service, will be refunded except € 8 for management expenses
• Cancellations made less than 72 hours in advance will not have any refund.

NOT SHOWING UP OR ARRIVING LATE AT THE TIME INDICATED AT THE MEETING POINT IMPLIES THE LOSS OF THE RIGHT OF THE VISIT AND THE NON-RETURN OF THE AMOUNT OF THE SERVICE.

As established in article 44 of Law 7/1996 from the 15th of January on Retail Commerce (Ordenación del Comercio Minorista) we inform you that our products, due to their special nature, are not subject to the Right to voluntary dismissal.

The use of information provided on this website is solely at your own risk. This website assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this site. While we strive to keep the information on this site accurate, we do not guarantee and will not be responsible for any damage or loss related to the accuracy, completeness or timeliness of the information.

According to our privacy policy, depending on the service contract, your personal data may be transferred to other collaborators.

All matters concerning these services shall be subject to Spanish Law.

In case  the organizing company is forced to suspend this service, it will proceed immediately to the refund of  the charged amounts and it will offer the costumers alternative dates available. No compensation shall be paid.

Alhambra Valparaiso Ocio y Cultura S.L.
C/ SAN ANTON, 72 , Ed. Real Center, 1º Izquierda - LOCAL 39. 18005. Granada. España.